Common issues and solutions
- Incorrect details: Double-check that you have entered the correct card number, expiry date, and CVC.
- Insufficient funds: Make sure there is enough money in your account to cover the purchase.
- Bank-level decline:
- The bank may have flagged the transaction as suspicious.
- Your card may not be supported for the specific type of purchase (e.g., peer-to-peer payments).
- Your account may have security restrictions.
- Solution: Contact your bank to verify that there are no issues with your account or card.
- Payment gateway or technical errors: These can occur due to server downtime or other technical issues.
- Solution: Try the payment again later. If the problem persists, contact the merchant's support or your bank.
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